Our Staff

Ashley Wilson

Hearing Instrument Specialist Trainee

Ashley Wilson is an Audio Technician from Columbus, Texas. Ashley started working at New Sound Hearing Center in 2023 and was drawn to the profession because she has a passion for helping others.
What Ashley loves most about saving hearing lives is seeing the patients eyes light up when they are able to hear clearer than they ever thought possible! Ashley strives for every patient to walk out of the clinic with a smile on their face in her everyday work with patients.

Outside of saving hearing lives, Ashley loves to go fishing, sing, play dominoes, and spend time with her children.

Jarrod Freeland, HIS

Hearing Instrument Specialist

Bio coming soon.

Aquilla Willis

Audio Tech

My name is Aquilla, I am an Audio Tech here at Underwood Hearing, where we make hearing better. I am dedicated to my work and helping patients. I am from Houston, TX and I reside in Pearland, TX. I have been in the hearing industry since 2019 and come from a background specializing in hearing conservation. I am very excited to be in the role of an Audio Tech to expand my abilities, help others and also do something I enjoy doing.

I am a loving daughter, sister, godmother and aunt. I am big on family and that is what drives me to be great in everything I do. Together we are better.

Laura Garza

Patient Services Coordinator

Laura Garza is a Patient Services Coordinator. Laura is originally from Missouri City, Tx and moved to Richmond, Tx in 1997. Laura attended Elkins High School and began working in the hearing industry, at NewSound Hearing in 2024. Laura was drawn to the profession because she loves helping people.

What Laura loves most about saving hearing lives is, the smiles and gratitude patients leave with. Laura is focused on continuous learning, to be able to grow with the company, and help others on a higher level in her everyday work with patients.

Outside of saving hearing lives, Laura loves hobbies such as spending time with my children and grandbaby, reading, and fishing.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

I chose the NewSound for my hearing aid because they are in my insurance network, they provide excellent service. Miss Aquila Willis, audio technician, very helpful and knowledgeable. Hearing aid I received just as I expected.

Bob Tao, on Google
Darla Tyrrell, on Google
Chris & Sally Stauffer, on Google
Arvind Bhandari, on Google

A pleasant visit. Testing went as expected. All were professional and easy to talk to. All options were discussed with no pressure. Will visit again when necessary.

Jerry Hopman, on Google

I went to do a consultation and everyone here is amazing. You are greeted as soon as you walk into the office, it is clean, everyone is smiling, and they have snacks and beverages available if you would like any. Prior to the exam everything is explained to you beforehand...

Essie Richardson, on Google

Jared was very professional, Clean office. I would recommend this business.

Donna Johnson, on Google

Very high-quality care and great service

Kit Jones, on Google

I love the experience, the friendliness. thank you.

Carmen Diaz, on Google

Thanks for a very thorough assessment! Appreciate your patience and understanding!

Jean Burns, on Google
Pete Kubena, on Google

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