Our Staff

Jarrod Freeland, HIS

Hearing Instrument Specialist

Bio coming soon.

Aquilla Willis

Audio Tech

My name is Aquilla, I am an Audio Tech here at Underwood Hearing, where we make hearing better. I am dedicated to my work and helping patients. I am from Houston, TX and I reside in Pearland, TX. I have been in the hearing industry since 2019 and come from a background specializing in hearing conservation. I am very excited to be in the role of an Audio Tech to expand my abilities, help others and also do something I enjoy doing.

I am a loving daughter, sister, godmother and aunt. I am big on family and that is what drives me to be great in everything I do. Together we are better.

Laura Garza

Patient Services Coordinator

Laura Garza is a Patient Services Coordinator. Laura is originally from Missouri City, Tx and moved to Richmond, Tx in 1997. Laura attended Elkins High School and began working in the hearing industry, at NewSound Hearing in 2024. Laura was drawn to the profession because she loves helping people.

What Laura loves most about saving hearing lives is, the smiles and gratitude patients leave with. Laura is focused on continuous learning, to be able to grow with the company, and help others on a higher level in her everyday work with patients.

Outside of saving hearing lives, Laura loves hobbies such as spending time with my children and grandbaby, reading, and fishing.

woman with ipad background

Customer Reviews

I love the experience, the friendliness. thank you.

Carmen Diaz, on Google

Thanks for a very thorough assessment! Appreciate your patience and understanding!

Jean Burns, on Google
Pete Kubena, on Google

The staff are very professional and friendly. I was impressed with the clear explanations and recommendations provided.

Alma Jefferson, on Google

Cleaning hearing aids now with my new cleaner. Robert Nelms, husband of Susan Buckley.

Susan Buckley, on Google
Dorene Gill, on Google

Akila is very knowledgeable and was able to explain things very easily

P. “Phil” Jacob, on Google
Ealla Almardie, on Google

They are really nice and they make sure you they do everything right before you leave

Maryann Charles, on Google

I was very impressed with Mr. Alex Rodriguez mannerisms the explanation of my hearing test the information that I received was very helpful the services are great I really appreciate NEW SOUND HEARING CENTER Thank you.

Wanda Sherrill, on Google
Brian Dodson, on Google

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